Post Office Customer Service Counter Operator (Part-time)
The Shire of Dundas is seeking a motivated and customer-focused individual to join the Norseman Licensed Post Office team as a Customer Service Counter Operator.
This is an opportunity to become part of a small team delivering essential postal and customer services to Norseman and the surrounding region.
About the Role
Reporting to the Post Master, this role is responsible for delivering high-quality customer service and ensuring the efficient operation of front counter and mail handling services.
Key responsibilities include:
- Performing customer sales and service transactions.
- Accurately managing high-value transactions, including cash, cheques, credit cards and EFTPOS.
- Complying with strict Australia Post privacy and security requirements.
- Promoting Australia Post products and services.
- Assisting customers with mail lodgements and associated costs.
- Sorting parcels and preparing mail for local delivery and Eyre Highway delivery contracts.
- Building positive and professional relationships with customers.
- Supporting administrative functions, including stocktaking, end-of-day reconciliation and record maintenance.
What Are We Looking For?
The successful applicant will have:
- A friendly, enthusiastic and reliable approach to work.
- Strong customer service skills with a focus on community outcomes.
- Experience in customer service and/or cash handling.
- The ability to work effectively within a team environment.
- A commitment to accuracy and attention to detail.
- The physical capacity to lift up to 16kg of mail items and stand for the duration of shifts.
Successful applicants may be required to undertake police clearances and a medical prior to employment.
What We Offer
- The opportunity to work within a small, supportive team.
- A customer-facing role providing an important service to the local community.
- Part-time employment within the Shire of Dundas.
How to Apply
Applicants are invited to submit an application outlining their interest and suitability for the role.
Your application should include:
- A current CV or resume.
- A cover letter addressing your suitability for the position.
Applications can be emailed to shire@dundas.wa.gov.au or submitted in person at the Shire of Dundas Administration Office.
For further information, contact Vanessa Crispe, Deputy CEO, on (08) 9039 1205.
Applications close: 27 Novemeber
The Shire of Dundas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.